Chief of Staff

Responsibilities:

Executive & Strategic Support:

• Serve as a strategic partner to executive leadership on organizational priorities and execution.
• Translate high-level ideas into actionable plans, timelines, and measurable outcomes.
• Coordinate and monitor strategic initiatives across departments.
• Prepare executive briefings, reports, presentations, and strategic documentation.
• Support leadership in decision-making through research, analysis, and operational insights.

Team Building & Leadership:

• Build, coordinate, and manage high-performing cross-functional teams.
• Drive accountability, performance management, and execution across departments.
• Support hiring, onboarding, and team development initiatives where necessary.
• Foster a culture of collaboration, innovation, ownership, and excellence.
• Ensure alignment between organizational goals and departmental execution.

Operations & Project Coordination:

• Oversee organizational workflows, operational systems, and project execution.
• Manage special projects and ensure timely delivery of strategic initiatives.
• Oversee resource/time allocation and milestone tracking.
• Identify operational gaps and recommend scalable solutions and process improvements.
• Coordinate meetings, follow-up actions, and stakeholder communications.
• Ensure proper tracking of deliverables, deadlines, and organizational priorities.

Stakeholder & Partnership Management:

• Represent the organization professionally with partners, donors, stakeholders, and external parties.
• Support partnership development, donor engagement, and relationship management initiatives.
• Assist in preparing partnership proposals, reports, and investor/donor-facing materials.
• Maintain strong communication channels across internal and external stakeholders.

Communication & Organizational Representation:

• Draft high-level correspondence, proposals, reports, and presentations.
• Ensure executive communication is clear, professional, and aligned with organizational goals.
• Act as a liaison between leadership and various teams or external stakeholders.
• Support brand positioning and organizational visibility where required.

Innovation & Organizational Growth:

• Drive innovative ideas and operational improvements that support scalability and impact.
• Identify opportunities for partnerships, process automation, and operational efficiency.
• Contribute to strategic growth discussions and organizational expansion initiatives.
• Stay informed on trends within the nonprofit, development, technology, and impact sectors.
  

Requirements:

• Bachelor’s degree in a related discipline.
• MSc is also an added advantage
• Minimum of 5–8 years of experience in operations, strategy, executive support, project management, consulting, nonprofit leadership, or similar roles.
• Strong leadership and team management capability.
• Excellent verbal and written communication skills.
• Highly professional, articulate, and confident in stakeholder engagement.
• Strong understanding of organizational strategy and execution.
• Ability to multitask and manage multiple priorities effectively.
• Exceptional problem-solving and decision-making ability.
• Strong emotional intelligence and interpersonal skills.
• Proficiency in Microsoft Office Suite, Google Workspace, project management, and collaboration tools.
• Ability to work independently and thrive in fast-paced environments.
• Preferred Competencies
• Innovative and solution-oriented mindset.
• Strong organizational and leadership presence.
• Resourceful with a “figure-it-out” attitude.
• Strong analytical and operational thinking ability.
• High level of discretion and confidentiality.
• Ability to manage ambiguity and drive structure.
• Passion for impact-driven work and African development initiatives.
• Experience working within NGOs, social impact organizations, startups, donor-funded organizations, or strategic initiatives is an advantage.

Ideal Candidate Profile:

• Well spoken and professionally polished.
• Has a strong sense of ownership and high agency as a competency
• Highly versatile and adaptable.
• An excellent people manager and relationship builder.
• Strategic yet hands-on in execution.
• Able to understand complex organizational needs quickly.
• Passionate about impact, innovation, and sustainable development in Africa.
• Capable of functioning as a trusted extension of executive leadership.

Benefits:

• Culture - Join a mission-driven organisation committed to measurable impact across Africa
• Growth- Opportunities for continuous learning, development, and career progression.
• Impact: You will play a direct role in ensuring projects achieve intended outcomes and beneficiaries receive meaningful value.
• Competitive salary and benefits package in a collaborative and purpose-driven environment.