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Capinta Consult Limited

Chat Moderator

Capinta Consult Limited

Customer Service & Support

Today
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Job summary

We’re looking for a Chat Moderator to manage text-based conversations with users in a professional and engaging manner. You’ll handle multiple chats at once, respond promptly, and ensure a positive user experience while following platform guidelines. The role requires discretion, strong written communication, and the ability to work

Min Qualification: Degree Experience Level: No Experience Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Port Harcourt & Rivers State, Nigeria

Job descriptions & requirements

Responsibilities:

  • Handle text-based conversations professionally and consistently
  • Manage several conversations simultaneously
  • Follow platform rules and maintain user confidentiality
  • Escalate issues when required


Requirements:

  • 18 years and above
  • Strong written communication skills
  • Typing speed of 20 WPM and basic computer literacy
  • Available for 8 hours/day
  • Discreet, professional, and able to handle sensitive content


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