Business Operations Manager

Responsibilities:

• Develop and implement business operations strategies that support organizational growth and profitability.
• Establish and manage business performance dashboards, operational metrics, and KPI tracking systems.
• Translate strategic business objectives into actionable plans for operations, field, and business teams.
• Oversee the day-to-day operations of all business units, field operations, factory operations, and farm production activities.
• Develop and monitor operational trackers and performance measurement frameworks across all functions.
• Ensure strict adherence to operational procedures, quality standards, and company policies.
• Conduct periodic field audits and spot checks to ensure compliance with operational standards and business objectives.
• Supervise end-to-end rice production processes, ensuring product quality and operational efficiency throughout the production cycle.
• Maintain strong relationships with farmers and key stakeholders to support sustainable sourcing and operational effectiveness.
• Oversee inventory movement, distribution processes, Goods-in-Transit (GIT) records, and other critical operational documentation.
• Collaborate with logistics partners to ensure timely and efficient movement of goods across the value chain.
• Drive continuous improvement initiatives that enhance productivity, cost efficiency, and operational performance.

Requirements:

• Minimum of an HND in Business Administration, Operations Management, Supply Chain Management, Agriculture, or a related discipline.
• Minimum of 4 years' experience in Business Operations, Supply Chain, Manufacturing Operations, Factory Operations, or a similar leadership role within FMCG, agro-processing, food production, beverage, or related industries.
• Demonstrated experience in strategy execution and operational performance management.
• Strong understanding of supply chain, production, inventory management, logistics, and field operations.
• Proven ability to establish KPIs, dashboards, and performance management systems.
• Strong leadership, supervision, communication, and stakeholder management skills.
• Excellent analytical, problem-solving, and organizational capabilities.
• Proficiency in operational reporting and business performance monitoring.
• Knowledge of Abuja's food distribution ecosystem, B2B and B2C markets, and relationships with logistics providers will be an added advantage.

Ideal Candidate:

• Strategic and commercially minded
• Strong execution and operational leadership capability
• Results-oriented with excellent problem-solving skills
• Highly organized with strong attention to detail
• A natural leader with exceptional people management skills
• Comfortable working across factory, field, supply chain, and business operations environments