Business Operations Manager

Responsibilities:

• Oversee the day-to-day operations to ensure efficient and high-quality service delivery
• Drive revenue growth by identifying new business opportunities, partnerships, and client relationships
• Develop and implement strategies to increase occupancy, bookings, and overall business performance
• Maintain high operational standards and ensure exceptional guest experience
• Monitor operational and financial performance metrics and implement improvements where necessary
• Work closely with leadership to ensure the business operates in line with the brand’s vision and strategic goals

Requirements:

• Proven experience in hospitality management or operations, preferably within hotels, serviced apartments, or premium accommodation
• 3 - 5 years’ experience in hospitality operations or management
• Strong professional network within the hospitality, corporate, or events ecosystem
• Demonstrated ability to grow revenue and drive business performance
• Strong business acumen and the ability to make strategic operational decisions
• Excellent leadership, relationship management, and communication skills
• Highly proactive, resourceful, and capable of operating independently
• Demonstrated experience growing revenue and managing hospitality operations
• An extensive industry network that can be leveraged for partnerships and business growth