Responsibilities:

Develop and implement strategies to increase student enrollment and revenue streams
Identify new business opportunities, partnerships, and markets (corporate clients, international students, etc.)
Drive sales of training programs, certifications, and consultancy services
Monitor market trends and competitor activities to inform business decisions
Oversee day-to-day operations of the training centre to ensure efficiency and quality service delivery
Ensure all programs run smoothly, including scheduling, resource allocation, and logistics
Maintain high standards in training delivery, customer experience, and compliance
Prepare and manage budgets, forecasts, and financial reports
Monitor revenue, expenses, and profitability
Implement cost-control measures without compromising service quality
Supervise administrative staff, trainers, and support teams
Set performance targets and conduct regular evaluations
Foster a productive, professional, and growth-oriented work environment
Build and maintain strong relationships with clients, partners, and regulatory bodies
Handle high-level client engagements and corporate accounts
Ensure excellent customer satisfaction and retention
Ensure compliance with relevant regulatory and accreditation bodies
Maintain proper documentation and reporting standards
Continuously improve internal processes and service quality