Business Improvement Manager

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Job summary

We are seeking a highly analytical, commercially minded, and strategic Business Improvement Manager to identify opportunities for improving the company's operational efficiency, revenue generation, customer experience, product performance, and overall business growth.

Min Qualification: HND Experience Level: Mid level Experience Length: 3 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:
  • Analyse business performance across products, departments, and business units.
  • Identify areas of poor performance and opportunities for growth.
  • Review operational, financial, customer, marketing, and product data.
  • Develop performance dashboards and reports.
  • Monitor business KPIs and recommend corrective actions.
  • Identify trends and patterns that may affect business performance.


Process Improvement:

  • Review existing business processes and identify inefficiencies.
  • Identify unnecessary costs, delays, duplication, and bottlenecks.
  • Develop improved workflows and operating procedures.
  • Recommend automation opportunities.


Requirements:

  • A minimum of 3 years of experience
  • A minimum of an HND in a related field 

Job opportunities at Essential.NG

E-direct in Ikeja is currently hiring across Customer Service & Support, Creative & Design, and Hospitality & Leisure roles within the Hospitality & Hotel industry. All 20 open positions are based in Lagos. The vacancies are entry-level opportunities for candidates with 0–5 years of experience, making them suitable for early-career applicants.

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