Business Development Officer

Responsibilities:

Business Development and Revenue Growth:

• Identify and pursue new business opportunities and market segments.
• Develop and implement strategies to increase patient volume and revenue.
• Generate leads and convert prospects into long-term clients.
• Prepare business proposals, presentations, and partnership agreements.
• Develop initiatives aimed at expanding the organization's customer base and market presence.

Corporate Partnerships and Retainership Development:

• Identify and secure corporate organizations, embassies, international agencies, NGOs, schools, and institutions for healthcare retainership agreements and corporate wellness programs.
• Develop and maintain strategic relationships with HR departments, administrative managers, and key decision-makers within organizations.
• Promote and market executive health screening packages, employee healthcare plans, and customized wellness solutions.
• Negotiate and manage corporate retainership agreements and service contracts.
• Coordinate health talks, wellness seminars, and preventive healthcare initiatives for partner organizations.
• Monitor existing corporate relationships to ensure client satisfaction, contract renewal, and increased utilization of services.
• Maintain a pipeline of prospective corporate clients and provide regular updates on partnership opportunities.

Marketing and Brand Promotion:

• Collaborate with the marketing team to increase awareness of Arabella Women's Health and Wellness services.
• Support awareness campaigns, community outreaches, webinars, and wellness events.
• Identify opportunities to enhance the organization's visibility and reputation.
• Monitor market trends and competitor activities to identify growth opportunities.

Client Relationship Management:

• Build and maintain strong relationships with clients and stakeholders.
• Ensure high levels of customer satisfaction and retention.
• Address client concerns promptly and professionally.
• Identify opportunities for cross-selling and upselling healthcare and wellness services.

Market Research and Reporting:

• Conduct market research and competitor analysis.
• Prepare weekly and monthly business development reports.
• Track sales performance, partnerships, and business growth metrics.
• Maintain accurate records of leads, meetings, and contracts.

Representation and Networking:

• Represent Arabella Women's Health and Wellness at conferences, exhibitions, professional meetings, and networking events.
• Build relationships with healthcare providers, referral partners, and community stakeholders.
• Promote the organization's mission and services to external audiences.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Healthcare Management, Public Health, or a related field.
• Minimum of 3 years of experience in business development, sales, marketing, or healthcare management.
• Proven track record in achieving business growth and revenue targets.
• Experience in healthcare, wellness, insurance, or corporate sales is an added advantage.
• Strong understanding of healthcare retainership models and corporate wellness programs.
• Excellent communication and presentation skills.
• Strong negotiation and relationship management abilities.
• Strategic thinking and problem-solving skills.
• Ability to work independently and achieve set targets.
• Strong networking and interpersonal skills.
• Proficiency in Microsoft Office applications and CRM tools.
• Excellent organizational and time management skills.
• Business acumen and customer relationship management skills.
• Professional and ethical conduct.
• Results-oriented and self-motivated.
• Strong customer service mindset.
• High level of initiative and accountability.
• Ability to work effectively in a dynamic environment.
• Passion for improving women's health and wellness.

Key Performance Indicators (KPIs):

• Achievement of monthly and annual revenue targets.
• Number of new corporate clients and retainership agreements secured.
• Number of embassies and organizations onboarded for healthcare services.
• Growth in patient volume and service utilization.
• Client retention and contract renewal rates.
• Number of corporate wellness programs and health talks conducted.
• Conversion rate of leads into paying clients.