Assistant Manager
Job summary
We are looking for a responsible and highly organized Assistant Manager to support the Manager in overseeing daily operations, supervising staff, maintaining excellent customer service, and ensuring that company policies and procedures are followed.
Job descriptions & requirements
Responsibilities:
- Assist the Manager in overseeing daily business operations.
- Supervise, coordinate, and monitor staff performance.
- Ensure excellent customer service and resolve customer complaints professionally.
- Monitor staff attendance, punctuality, and compliance with company policies.
- Assist with scheduling, task allocation, and daily reports.
- Support inventory, supplies, and operational management.
- Handle administrative duties and maintain accurate records.
- Assist in implementing management decisions and operational procedures.
- Step in for the Manager when required.
- Report operational issues and staff concerns to management.
- Ensure the workplace remains organized, safe, and professional.
Requirements:
- Minimum qualification of a BSC
- 2 years of previous experience in a similar role
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