Administrative Executive / Travel Desk Support

Responsibilities:

• Support scheduling of meetings, appointments, and internal events. Including the purchase of supplies, food, and drinks for the Tenece Experience Centre during training.
• Supervise all support staff at the Tenece Experience Centre, as well as ensuring proper maintenance of the office space, including overseeing repairs and maintenance.
• Monitor service level agreements (SLAs) with service providers and support performance reviews.
• Assist in budget tracking and expense monitoring for administrative activities.
• Ensure compliance with company policies, procedures, and administrative standards.
• Support onboarding logistics and employee administration.
• Source, compare, and book all travel in line with the corporate travel policy, approved vendor framework, and documented cost targets, recording savings achieved on every booking
• Provide real-time support during active travel; managing changes, disruptions, cancellations, and emergency rebooking across time zones and at short notice
• Maintain the corporate travel register, tracking all bookings, costs, traveler preferences, loyalty numbers, and program memberships in a format accessible to successors
• Reconcile all travel invoices and expense claims, verifying accuracy against bookings and submitting them for approval within the finance cycle
• Produce monthly travel expenditure reports and trend analyses for supervisors, identifying cost-saving opportunities, policy compliance gaps, and vertical-specific travel patterns.
• Support visa documentation and application processes where applicable.
• Monitor travel approvals and ensure complete travel documentation before departure.
• Support travel policy implementation and recommend process improvements to optimize cost and traveler experience.
• Provide support for tasks as administered by the supervisor.

Requirements:

• A minimum of 3 years of experience
• A minimum of a degree in a related field