Administrative Assistant

Responsibilities:

Administrative & Recruitment Support

• Serve as the first point of contact for students, parents, and partner institutions — in person, by phone, and via email.
• Provide accurate information about programs, admissions, and general enquiries.
• Assist with student application processing, data entry, and maintaining applicant records in the CRM/database.
• Support recruitment officers in preparing materials for student fairs, presentations, and events.
• Schedule and coordinate meetings, interviews, and office appointments.
• Prepare correspondence, reports, and simple promotional documents as required.

Clerical & Office Administration

• Manage incoming and outgoing mail, courier packages, and deliveries.
• Maintain and organize digital and paper filing systems.
• Monitor and order office supplies, brochures, and stationery.
• Support the management team with general administrative and project-based tasks.
• Ensure all office equipment (printers, computers, etc.) is functioning and serviced as needed.

Cleaning & Maintenance

• Keep reception, meeting rooms, and common areas tidy and welcoming.
• Wipe surfaces, tidy desks, and maintain cleanliness in shared spaces like the kitchen and restrooms.
• Empty trash bins and ensure cleanliness standards are upheld throughout the office.
• Report any facility or maintenance issues to management promptly.

Requirements:

• A minimum of a high school diploma or equivalent (additional education in office administration, marketing, or business preferred).
• Previous experience in an administrative, front-desk, or student support role — ideally within an educational or recruitment setting.
• Proficient in Microsoft Office and Google Workspace; familiarity with CRM systems is an asset.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Reliable, professional, and adaptable to a fast-paced environment.
• Friendly, approachable, and customer service–oriented.
• Detail-focused and efficient.
• Self-motivated with a strong sense of responsibility.
• Team player with a positive attitude.
• Comfortable handling both office tasks and light cleaning duties as needed.

Work Schedule: Full-time, Monday to Friday (occasional flexibility for events or recruitment fairs).