Workshop Manager
Job summary
This is a leadership role for an experienced automotive professional who understands both workshop operations and people management. You'll oversee the day-to-day running of the workshop, ensuring jobs are completed safely, and to the highest quality standards. You're responsible for technician productivity, equipment use, and workflow.
Job descriptions & requirements
Responsibilities:
- Manage the daily operations of the automotive workshop.
- Lead, supervise, and develop technicians and workshop personnel.
- Allocate work efficiently to maximise productivity and minimise turnaround time.
- Monitor workshop performance and technician productivity.
- Ensure repairs and maintenance meet manufacturer and company quality standards.
- Maintain strict compliance with health, safety, and environmental regulations.
- Coordinate vehicle inspections, diagnostics, repairs, and quality control.
- Manage workshop equipment, tools, and maintenance schedules.
- Work closely with customer service and management to ensure excellent customer experience.
- Monitor inventory requirements and coordinate with procurement where necessary.
- Prepare operational reports and recommend process improvements.
- Develop systems that improve efficiency, profitability, and service quality.
Requirements:
- Bachelor's degree, HND, or equivalent qualification in Mechanical Engineering, Automotive Engineering, or a related discipline.
- Minimum of 5 years' experience in automotive workshop operations, including at least 2 years in a supervisory or managerial role.
- Strong technical knowledge of vehicle diagnostics, repairs, and maintenance.
- Proven experience managing technicians and workshop operations.
- Excellent planning, organisational, and leadership skills.
- Strong understanding of workshop health and safety standards.
- Ability to manage multiple priorities under pressure.
- Excellent communication and problem-solving skills.
- High level of integrity and accountability.
- Proficiency in Microsoft Office and workshop management systems is an advantage.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to lead a growing automotive workshop.
- Direct collaboration with executive leadership.
- Professional development and continuous learning.
- Career progression within a growing organisation.
Preferred Qualifications:
- Candidates with experience managing authorised dealerships, fleet maintenance operations, or high-volume automotive service centres will have an advantage.
- Manufacturer certifications or technical certifications from recognised automotive brands are highly desirable.
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