Workforce Manager - Field Agents [Data Collection / Telecomd / FMCH]
Job descriptions & requirements
We are Hiring !
Job Title: Workforce Manager
Background: HR, Community Management, L&D, Project Management
Location: Remote
Work Mode: Full-Time
Salary Range: ₦450,000 Monthly
About the Role -
A high-growth technology firm is seeking a hybrid professional to manage a sub-regional workforce of data collectors and field agents.
This role is a blend of HR strategy and operational community management.
You will be tasked with building the scalable architecture required to manage a large-scale field team while ensuring high engagement and quality assurance.
If you know how to build career paths for distributed teams and turn training into performance, this role is for you.
Key Responsibilities:
* Create a scalable organizational architecture, including the design of organograms for state and zone managers.
* Develop clear career paths and professional development structures for the field workforce.
* Design and execute L&D programs and motivation initiatives, such as leaderboards, for field agents.
* Build and manage monitoring systems to track performance and ensure high-level quality assurance.
* Efficiently manage underperformers and streamline workforce operational workflows.
Requirements:
* 5–7+ years of experience in HR, Community Management, or Workforce Operations.
* Significant experience in Project Management is highly advantageous.
* Experience in developing L&D programs for distributed or field-based teams.
* Strong analytical skills for monitoring performance metrics and quality assurance.
Application process -
Interested and Qualified candidates should submit their CV , using the Job title as the subject of the mail.
destinysalesplat@gmail.comj
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