Warehouse Supervisor
Job summary
Warehouse Supervisors are professionals who are responsible for overseeing the general operations of a warehouse and its staff. They handle the recording and maintaining of inventory, advising the imports received and items exported. They might also train new workers and ensure their performance is adequate.
Job descriptions & requirements
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Measure and report the effectiveness of warehousing activities and employees' performance
- Organise and maintain the inventory and storage area
- Ensure shipments’ and inventory transactions’ accuracy
- Communicate job expectations and coach employees
- Determine staffing levels and assign workload
- Interface with customers to answer questions or solve problems
- Maintain item records, document necessary information and utilise reports to project warehouse status
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Confer and coordinate activities with other departments
- Proven work experience as a Warehouse Supervisor
- Highly effective supervisory skills and techniques
- Knowledge of warehouse software packages and MS Office proficiency
- Ability to input, retrieve and analyse data
- Hands-on commitment to getting the job done
- Excellent communication and interpersonal skills
- Proven ability to direct and coordinate operations
- Strong organisational and time management skills
- B.Sc in logistics, supply chain management or business administration
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