Waiters/ Waitress
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Job summary
The waiter/waitress is responsible for providing professional and courteous service to guests in a restaurant, café, or hospitality setting. The role ensures a high level of customer satisfaction by taking orders accurately, serving food and beverages efficiently, and maintaining a clean and welcoming environment.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Present menus, provide information on specials, and answer customer enquiries.
- Take accurate food and beverage orders and communicate them effectively to the kitchen.
- Serve meals and drinks promptly while ensuring correct presentation and quality.
- Check on guests during their meals to ensure satisfaction and address any requests.
- Handle billing, process payments, and provide receipts as required.
- Maintain cleanliness and organisation of dining areas, tables, and service stations.
- Follow health, safety, and hygiene standards in all service activities.
- Collaborate with kitchen and bar staff to ensure smooth service operations.
- Address customer complaints or concerns professionally and escalate when necessary.
Requirements:
- Proven experience in food and beverage service, with excellent customer service and communication skills.
- Ability to take accurate orders, serve meals and drinks efficiently, and ensure guest satisfaction.
- Knowledge of health, safety, and hygiene standards, with the ability to maintain a clean and organised dining environment.
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