Waiter

Company Description

Accor Brand situated in lagos ,Nigeria the largest country in Africa.

The ibis Lagos Ikeja hotel is a three star that offers affordable accommodation with its 165 air-conditioned comfortable rooms. The hotel is ideal for business travellers as all guests have access to free wi-fi, a self-service business centre and 4 conference rooms available for professional events or meetings. The hotel is located 10 minutes away from the Murtala Muhammed International Airport. The hotel offers its guests access to a gym, outdoor pool, 2 bars and a full service restaurant which offers all-you-can-eat buffet breakfast and dinner.

Job Description

DUTIES AND RESPONSIBILITIES

Provides a friendly and personalized welcome for guests Offers attentive service and adapts to any constraints guests may have Heeds any remarks made by guests and ensures follow-up Establishes good relations with guests, offering advice and fostering customer loyalty Promotes the F&B offer Is attentive to guests' requests and respects them Helps gain customer loyalty through the high standard of service May be asked to receive deliveries and check food items Completes the following tasks: prepares the point of sale and preparation areas, welcomes guests and provides waiter service, cleans and tidies the dining room and preparation areas after closing Before every worksheet, finds out about dish composition and any shortages Organizes his/her work to suit fluctuations in numbers, events and guests  Ensures the equipment used remains in good condition   Communicates and works in close and constant cooperation with the kitchen to ensure an excellent standard of Increases the average amount billed Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulation Respects the instructions and safety guidelines for the equipment (s) he uses Applies the hotel's security regulations (in case of fire etc.) Applies the regulations on the sale of alcoholic beverages

Qualifications

SKILLS / QUALIFICATIONS REQUIRED

OND/HND/Bachelor’s degree in Hotel Management or in any other related field Certifications or Vocational Trainings in Restaurant Management , Food and Beverage or in any other related course 2-3 years’ work experience as a waiter/ waitress in a hotel or restaurant Good memory Attention to detail and hygiene Good interpersonal skills and self-confidence Good service, sales and negotiation skills Ability to work as part of a team

Additional Information

Ibis Hotel Ikeja, provides an enviroment which would creat the best place to work for our dedicated employees.