Visa & Tourism Consultant

Responsibilities:

• Manage visa applications and documentation.
• Advise on visa opportunities.
• Maintain client relationships and provide updates on immigration laws.
• Prepare clients for visa application processes.
• Assist clients in planning travel itineraries, including flights, accommodations, and activities.
• Provide expert advice on destinations, travel requirements, and best practices.
• Build and maintain strong relationships with clients, understanding their preferences and needs.
• Stay updated on travel trends, promotions, and industry changes.
• Managed and resolved client inquiries and issues promptly.
• Plan and sell travel products and services.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs and accommodations.
• Provide travellers with relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.).
• Provide advisory services on visa fees, hotel accommodation fees, service charges and other relevant miscellaneous fees.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Deal with recurring travel problems, complaints or refunds
• Attend travel seminars to remain updated with tourism trends
• Enter data into our software and maintain client files
• Network and partner with tour operators 
• Maintain industry statistics and financial records
• Meet profit and sales targets

Requirements:

• 2 years of experience
• Degree in a related field