Visa Consultant

Responsibilities:

• Advising clients on appropriate documentation for visa purposes, ensuring all documents are accurate and correct.
• Filling of forms for clients 
• Oversee the completion of all relevant visa documents and ensure that they are received within the processing time limit.
• Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable. 
• Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
• Prepare all fee quotes and any information required by clients, colleagues, or authorities.
• Maintain strong working relationships with all clients and colleagues.
• Help the clients to obtain Visas and other documentation required.
• Stay abreast with all relevant changes in visa requirements for various countries 
• Ensure proper understanding of immigration rules
• Train staff to enhance their understanding of visa rules to help them to fulfill their roles to a high level.
• Other duties as assigned.

Requirements:

• Minimum of 2 years of prior work experience as a Visa/Travel Consultant.
• Must be fluent in English and French (Will be a bonus) 
• Must be motivated, energetic, and able to work as part of a team.
• Strong communication and negotiation skills, as the job is centered on communication with the client, colleagues, and authorities.
• Ability to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.
• Demonstrate decision-making skills
• Strong organizational, communication, and interpersonal skills
• Team-oriented thinking and action; Flexibility and adaptability to changing situations
• High proficiency in the use of Microsoft Office tools
• Highly innovative & creative; Detail & Result orientation
• Must be able to identify and resolve problems promptly
• High level of initiative and good conflict management skills
• Good negotiation skills and high analytical ability
• Project Management Skills
• Presentation and good reporting skills

Location: Lekki Phase 1

Remuneration: NGN 250,000 - 275,000