Healthcare Admin

Responsibilities:

• Handle patient communication via phone calls, email, and messaging platforms
• Schedule and manage patient appointments and provider calendars
• Send appointment reminders and follow-up messages to patients
• Assist with medical billing coordination and claims follow-up
• Maintain and update patient records in EMR/EHR systems
• Respond to patient inquiries and provide professional support
• Assist with insurance verification and documentation when required
• Coordinate referrals, authorizations, and patient documentation
• Maintain confidentiality and compliance with healthcare privacy standards
• Coordinate with healthcare providers and clinic teams to ensure smooth operations

Requirements:

• Degree in a healthcare-related field such as: nursing, midwifery, medicine, public health, health sciences, medical laboratory science, and healthcare administration
• Previous experience working in hospitals, clinics, private medical practices, telehealth services, and healthcare administrative roles
• Strong communication and patient interaction skills
• Excellent organizational and multitasking abilities
• Speaks clearly and has a good command of the English language, free from accent and intonation
• High level of professionalism and attention to detail
• Calendar and Email Management
• Appointment Scheduling
• Patient care and Patient Communication
• Knowledge AI and Technology

Preferred Qualifications:

• Registered Nurse (RN) or licensed healthcare professional
• Experience working with EMR/EHR systems
• Experience with medical billing, insurance verification, or patient coordination is an advantage
• Customer service experience

What We’re Looking For:

• Healthcare professionals who want to transition into remote healthcare administrative roles
• Candidates who are compassionate, organized, and detail-oriented
• Professionals who can represent healthcare providers with professionalism and empathy
• Individuals who are comfortable supporting international healthcare practices

Benefits:

• Competitive salary with health insurance and pension
• Comfortable temporal staff accommodation is provided in Ibadan for candidates not based in Ibadan
• Gain experience working with US healthcare providers
• Develop skills in medical administration and patient coordination
• Work in an organized professional environment
• Build an international healthcare support career