Virtual Assistant Trainer (remote)

Responsibilities:

• Develop & Deliver Training: Design and deliver engaging training modules for new and existing Virtual Assistants. Topics will include, but are not limited to:
• Core administrative tasks (e.g., advanced scheduling, inbox management, data entry).
• Client communication and professional etiquette.
• Time management, prioritization, and workflow optimization.
• Proficiency in key software and platforms (e.g., Google Workspace, project management tools like Asana/Trello, CRMs, etc.
• Upholding the company standards for quality and client support.
• Create & Update Resources: Build and maintain a library of training resources, including manuals, video tutorials, and best-practice guides.
• Coach & Mentor: Conduct both group workshops and one-on-one coaching sessions to address individual learning gaps and foster professional growth.
• Assess Performance: Evaluate trainee progress through practical assessments and provide constructive, supportive feedback.
• Stay Current: Keep up-to-date with the latest trends and technologies in the virtual assistant industry to ensure our training remains cutting-edge.
• Foster Community: Cultivate a positive and collaborative learning environment that encourages VA’s to connect and learn from one another.

Requirements:

• Experience: At least 3 years of hands-on experience as a Virtual Assistant working for a foreign client or as a VA trainer.
• Passion for Teaching: A clear and demonstrable passion for teaching, coaching, and helping others succeed.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to simplify complex topics.
• Tech-Savvy: High proficiency with common VA software, tools, and digital platforms.
• Personal Attributes: Patient, empathetic, and highly organized with a keen eye for detail.
• Proactive Mindset: A self-starter who can work independently and identify opportunities for improvement.

Remuneration: NGN 300,000