Travel Consultant
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Job summary
A reputable company in the travel and tourism industry, based in Lagos, is seeking an experienced Travel Consultant to join its team. This is a mid-level role suited to someone who combines strong technical travel operations knowledge with the ability to take ownership, support junior team members, and deliver consistently to a high standard.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
Responsibilities:
- Manage client travel cases end-to-end while providing operational oversight and guidance to junior team members. Key responsibilities include:
- Flight searches, reservations, and ticket issuance across multiple platforms
- Visa application processing and documentation management
- Hotel bookings, tour coordination, and client itinerary preparation
- Online check-in management and boarding pass distribution
- Client communication—follow-ups, reminder emails, and status updates
- Accurate record-keeping in Excel and Google Sheets
- Supporting and providing day-to-day oversight of junior consultants
- Ensuring operational standards are consistently met across the team
- Submitting structured daily activity reports
Requirements:
- Minimum 3 years of hands-on experience as a Travel Consultant in the travel and tourism industry
- Strong working knowledge of flight booking systems—GDS experience (Amadeus, Sabre, or Galileo) is an advantage
- Demonstrated experience with visa processing across multiple destinations
- Exceptional attention to detail—particularly with passenger names, travel dates, routes, and document accuracy
- Ability to manage multiple client cases with urgency and without supervision
- Strong written and verbal communication skills
- Comfortable providing guidance and support to less experienced colleagues
- Proactive, solution-oriented mindset—escalates early, resolves independently where possible
- Proficiency in Microsoft Office and Google Workspace
Remuneration: NGN 300,000 Net
Location: Ikeja
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