Training Officer

Responsibilities:

Recruitment & Induction Training:

•  Conduct orientation and induction training for newly recruited security personnel.
• Introduce new guards to company policies, procedures, code of conduct, and operational standards.
• Assess recruits before deployment and recommend only those who meet required standards.

Security Training:

•  Deliver regular and refresher training on:
• Access control and gate management
• Visitor screening and identification

Patrolling and surveillance:

•  Incident prevention, detection, and reporting
• Emergency response procedures

Alarm response:

•  Fire prevention and basic fire response
• First aid awareness
• Crowd control and event security
• Search procedures and prohibited items
• Communication and radio procedures
• Guard tour and checkpoint procedures
• Professional interaction with clients, visitors, and the public

Site-Specific Training:

•  Conduct site-specific training before deployment to new locations.
• Familiarise guards with client SOPs, post orders, emergency exits, vulnerable areas, and reporting procedures.
• Conduct periodic site inspections to identify training gaps.
• Address training deficiencies arising from incidents, complaints, or operational weaknesses.

Supervisory Training:

•  Train supervisors on effective guard supervision, team management, and report writing.
• Develop supervisors' skills in incident investigation, duty allocation, and escalation procedures.

Assessment & Evaluation:

•  Develop written and practical assessments for trainees.
• Conduct examinations and competency assessments.
• Maintain accurate training records and identify personnel requiring retraining.

Training Materials & Development:

•  Develop and update training manuals, lesson plans, SOPs, and presentations.
• Ensure training materials remain relevant to current security risks and client requirements.
• Introduce practical exercises and simulations where appropriate.

Requirements:

• A minimum of 3 years of experience
• A minimum of a degree in a related field 
• Strong communication and presentation skills
• Excellent organizational and record-keeping abilities
  
• Ability to develop training materials and assessments
• Knowledge of security operations and industry best practices
  
• Proficiency in Microsoft Office Suite
• Strong leadership and interpersonal skills