Marketing & Customer Service Representatives
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New
Job summary
The company is hiring Marketing & Customer Service Representatives to drive customer acquisition, app downloads, and active users across Lagos.
Min Qualification:
Others
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Drive customer acquisition and increase the Food Delivery app downloads.
- Plan and execute online and offline marketing campaigns.
- Follow up with new users to help them register and place orders.
- Handle customer inquiries via WhatsApp, Instagram, and phone.
- Provide customer support and feedback.
- Work with the marketing team to grow visibility.
- Prepare weekly/monthly reports on growth.
- Meet monthly targets for new users and first-time orders.
Requirements:
- Minimum of 2 years of marketing experience is a must.
- Strong communication and persuasion skills.
- Proven ability to meet customer acquisition targets.
- Experience with mobile apps/tech startups is an advantage.
- Must be based in Lagos mainland, preferably not far from Anthony.
- Ability to work independently with minimum errors.
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