Telesales Representative
Job summary
The Telesales Representative is responsible for generating sales through outbound and inbound calls, maintaining customer relationships, and achieving sales targets by promoting the company’s products and services.
Job descriptions & requirements
Responsibilities:
- Make outbound calls to prospective and existing customers
- Promote and sell company products and services over the phone
- Follow up on leads and customer inquiries
- Maintain strong relationships with customers
- Provide accurate information about products, pricing, and promotions
- Achieve assigned sales targets and performance goals
- Handle customer complaints or escalate issues when necessary
- Update and maintain customer records and sales reports
- Work closely with other departments to ensure customer satisfaction
Requirements:
- Minimum qualification of an HND
- 2 years of previous experience in a similar role
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