Telesales Representative
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Job summary
The Telesales Representative is responsible for generating sales through outbound and inbound calls, maintaining customer relationships, and achieving sales targets by promoting the company’s products and services.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Make outbound calls to prospective and existing customers
- Promote and sell company products and services over the phone
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Follow up on leads and customer inquiries
- Maintain strong relationships with customers
- Provide accurate information about products, pricing, and promotions
- Achieve assigned sales targets and performance goals
- Handle customer complaints or escalate issues when necessary
- Update and maintain customer records and sales reports
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Work closely with other departments to ensure customer satisfaction
Requirements:
- Strong communication and interpersonal skills
- Good negotiation and persuasion abilities
- Ability to work under pressure and meet targets
- Basic computer knowledge
- Good command of spoken and written English
- Previous telesales or customer service experience is an advantage
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