Telemarketer
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New
Job summary
The Telemarketer is responsible for contacting prospective and existing customers via telephone to promote the company's products and services, generate leads, schedule appointments, and support sales activities. The role requires excellent communication skills, persistence, and the ability to build customer interest and maintain positive relations.
Min Qualification:
HND
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Make outbound calls to prospective clients from provided databases and lead lists.
- Introduce and promote the company's products, services, and offers.
- Generate and qualify leads for the sales team.
- Schedule appointments and site inspections for prospective clients.
- Follow up on inquiries and maintain regular communication with prospects.
- Maintain accurate records of calls, customer interactions, and outcomes.
- Achieve daily, weekly, and monthly call and lead-generation targets.
- Handle customer inquiries professionally and escalate issues where necessary.
- Update customer information in the company's CRM or database.
- Prepare periodic reports on call activities and lead conversions.
Requirements:
- Minimum qualification of HND.
- 3 years of previous experience in a similar role
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