Technical Support Staff
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Job summary
We are looking for a Technical Support Staff to provide technical assistance, troubleshoot product issues, and support customers with electrical and lighting solutions.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Provide technical support to customers and the sales team.
- Diagnose and resolve product-related issues.
- Assist with product installations and demonstrations.
- Respond to customer inquiries promptly.
- Maintain technical documentation and service reports.
- Recommend appropriate products based on customer needs.
Requirements:
- Minimum of an OND in Electrical Engineering or a related field.
- 1–3 years of relevant technical support experience.
- Knowledge of electrical and lighting products.
- Strong troubleshooting and problem-solving skills.
- Good communication and customer service skills.
Remuneration: NGN180,000/month
Location: Lekki Phase 1, Lagos
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