Technical Software Support Specialist
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Job summary
Job Summary: The Technical Software Support Specialist will act as the core internal administrator and technical executor for the ERP rollout, specifically optimizing, maintaining, and supporting the Odoo ecosystem
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
Flexible Hours
Applicant Location:
Remote
Job descriptions & requirements
Responsibilities:
- Manage day-to-day configurations, system customizations, data cleaning, and CSV imports within Odoo modules (Inventory, Manufacturing, Accounting, Helpdesk).
- Troubleshoot bugs, manage access levels, resolve user ticket requests, and coordinate complex system escalations with external developers.
- Build and update a centralized technical knowledge base and write standard operating procedures (SOPs) for end-users.
Requirements:
- Bachelor’s degree in IT/Computer Science
- 2–4 years supporting software platforms
- Highly proficient in Odoo environment configurations, PostgreSQL, and basic Python troubleshooting
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