Job Summary

Supports the Team for the daily monitoring of IT activities for strict compliance with policies and procedures and provide assurance to the management, to ensure integrity, availability and confidentiality of all the IT infrastructure and to ensure the integrity of IT Processes and Information Processing.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Duties & Responsibilities:

  • Assists to implement sound independent control policies and standards covering all sources of risks in IT.
  • Supports to prevent and/or detect IT operational/fraud/business losses.
  • Assists to perform specific risk-based independent IT Control functions assigned in the control work programme.
  • Supports to raise exceptions where necessary and make valid recommendations.
  • To recommend appropriate mitigating controls for all identifiable risks.
  • To investigate incidence in IT.
  • To implement sound independent control, policies and standards covering all sources of identified risks in IT.
  • To promptly identify and report IT operational lapses, rejected transactions and system bugs.
  • To design and develop work plans necessary for the actualization of the objectives of safeguarding the information asset of the Bank’s IT department.
  • To review IT staff, staffing, conditions of service and segregation of duties.
  • To enforce IT SLAs with Third parties.
  • To participate in all IT Projects and Product designs with the view to identifying risks and incorporating controls.
  • To review IT Projects and Products to ensure performance and value for money.
  • To review the EOD, EOM and EOY activities.
  • To enforce policies on BCP/DR.
  • To ensure implementation of approved recommendations of auditors, consultants and security analysts.
  • To provide leadership, coaching and guidance to all staff in IT Process Control Team.
  • To deliver on all other assignments delegated by supervisors

Key Performance Indicator:

  • Adherence to Planned Review
  • % Closure of internal control exceptions with Auditee's Responses
  • Internal audit rating for IT & eBusiness Control
  • Internal audit rating for IT Channels
  • Internal audit rating for Alternative Channels 
  • Losses from fraud vs. total revenues
  • Prevention of Delay or Infraction During EOD Processing 
  • SLA Monitoring of Branch Network Availability
  • Accuracy of configuration on database
  • Prompt Dual Logins for high uptime of key business applications
  • Prompt Dual Logins for high uptime of Windows/Unix Server Infrastructure
  • Complete and Restorable Daily back-up
  • Oracle supercluster/COMVAULT storage capacity and availability mgt.

Job Requirements:


  • A good first degree in any discipline.
  • A relevant Master Degree will be an added advantage.

Professional Membership:

  • A related professional qualification will be an added advantage.

Minimum Experience:

  • Minimum of 3 years experience in a bank /financial institution with the last 3 in Information systems assurance related functions

Key Competency Requirements: 

Job Knowledge:

  • Application Support and Maintenance
  • Solution Architecture
  • Systems Design
  • Information Security
  • Systems Integration

Skills & Competencies:

  • Accountability
  • Banking Industry Knowledge
  • Customer Focus
  • Initiative 
  • IT Appreciation & Application
  • Respect for individual
  • Result Orientation
  • Attention to detail
  • Influencing
  • Problem Solving
  • Coaching, Counselling & Mentoring
  • Strategic Thinking
  • Fraud Detection & Control
  • Regulatory Compliance

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