Team Lead, Sales

Responsibilities:

• Directing strategy towards the profitable growth and operation of the company.
• Represents the company externally to enhance and strengthen the company’s profile and optimise all business development opportunities.
• Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (KPIs)) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the Head of Sales & Marketing to ensure consistent lead generation.
• Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Making accurate cost calculations to provide customers with quotations
• Achieve growth and hit sales targets of the organisation through effective planning and budgeting.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence
• Present sales, revenue and expense reports and realistic forecasts to your line manager
• Collaborate with Technical team on sales technology initiatives
• Ensure correct usage of CRM and other sales applications
• Train and ensure adherence to sales process
• Contributes to team effort by accomplishing related results as needed
• Ensure that allsales representative activities are in accordance with the guidelines of the Company’s Code of Conduct.
• Accomplishes marketing and organisation mission by completing related results as needed.
• Protects the organisation's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organisations.
• Liaise with vendors and other IT personnel for problem resolution
• Develops qualified leads and generate new business in line with the Company’s commercial target
• Builds effective relationships with potential clients and existing customers
• Speaks positively and enthusiastically about the Company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues
• Acts as spokesperson for the company at industry events
• Perform other duties that may be assigned by the Chief of Business

Requirements:

• Strong organisational and multitasking abilities.
• Self-motivated, target-driven, and detail-oriented.
• Flexibility to perform other duties as assigned by the Chief of Business.
• Strong presentation and public-speaking skills to act as a spokesperson at industry functions.
• Positive attitude and commitment to upholding the company’s image and values
• Excellent interpersonal and communication skills for building and maintaining client relationships.
• Ability to represent the company professionally in meetings, presentations, and industry events.
• Proven track record of generating qualified leads and securing new business opportunities.