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Support Service Analyst

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Job summary

Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills.

Min Qualification: Degree Experience Level: Senior level Experience Length: 8 years Language Requirement: English Work Type: Contract & Temporary Working Hours: 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

  • Performs a variety of professional, technical and analytical duties in the operation of enterprise,
    client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects
    technical problems and deficiencies.
  • Configures and installs computer hardware and software.
  • Manages inventory control of IT equipment and supplies. Upgrades hardware and software
    components.
  • Maintains IT hardware asset and software tracking. Monitors and collects data on
    system performance.
  • Minimal work direction needed; highly skilled and knowledgeable to the
    position.

Requirements:

  • A minimum of 8 years of experience
  • A minimum of a degree in any related field
  • Extensive working knowledge of PCs, network hardware, operating systems, software and network
    communication protocols.
  • Excellent communication and customer service skills.

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