Supervisor

Responsibilities:

• Supervise and coordinate the daily operations of the boutique.
• Lead, coach, motivate, and manage the boutique sales team to achieve sales targets.
• Deliver and maintain an exceptional customer shopping experience.
• Monitor sales performance and implement strategies to drive revenue growth.
• Ensure attractive visual merchandising and product presentation at all times.
• Oversee inventory management, stock replenishment, and periodic stock counts.
• Handle customer complaints and resolve issues professionally.
• Monitor cash handling procedures and ensure accurate daily sales reconciliation.
• Prepare sales and operational reports for management.
• Ensure compliance with company policies, operational procedures, and service standards.
• Identify training needs and support the development of boutique staff.

Requirements:

• Bachelor's Degree or HND in Business Administration, Marketing, Fashion Management, or a related discipline.
• Minimum of 3 years of experience in retail, boutique, or fashion store operations, with experience in a supervisory or managerial role.
• Strong leadership and team management skills.
• Excellent customer service and relationship management skills.
• Proven ability to meet and exceed sales targets.
• Strong communication, interpersonal, and problem-solving abilities.
• Good knowledge of inventory management and retail operations.
• Proficiency in Microsoft Office and Point-of-Sale (POS) systems.
• Professional appearance with excellent organizational skills.