Field Supervisor
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New
Immediate Start
Job summary
We are recruiting Field Supervisors to oversee field operations across Lagos, with responsibility for recruiting, managing, and driving the performance of Relationship Executives (Agents). The role is field-based and focused on wallet onboarding, transaction activation, and team productivity.
Min Qualification:
OND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Recruit, onboard, and manage a team of MREs within assigned locations.
- Drive daily wallet onboarding and transaction targets through MREs.
- Supervise field activities and ensure effective coverage of assigned areas.
- Monitor MRE attendance, productivity, and compliance.
- Track and validate daily field activities using mobile reporting tools.
- Provide daily and weekly performance reports to State Managers.
- Coach, motivate, and address performance gaps among MREs.
- Resolve field issues and escalate challenges where necessary.
- Ensure adherence to project guidelines and ethical field practices.
Requirements:
- Minimum of OND/HND/Bachelor’s degree.
- 2–4 years of experience in field sales, agent supervision, or customer acquisition.
- Experience in recruiting and managing field agents is required.
- Prior experience in Fintech, Mobile Money, Telco, or Agency Banking is an advantage.
- Strong leadership, communication, and people-management skills.
- Willingness to work extensively in the field across Lagos.
- Basic reporting skills and smartphone proficiency.
Marketing
Fintech
Agency Banking
Field sales
Customer acquisition
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