Supervisor
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New
Job summary
A Supermarket Supervisor is responsible for supporting the day-to-day operations of a supermarket by overseeing staff, ensuring excellent customer service, and maintaining smooth workflow across departments. The role acts as a link between the store manager and frontline employees to ensure that all operational standards are met.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Supervise and coordinate the activities of cashiers, sales attendants, and stock staff.
- Assign daily tasks and ensure duties are completed efficiently.
- Monitor customer service delivery and ensure a positive shopping experience.
- Ensure shelves are well-stocked, properly arranged, and regularly replenished.
- Oversee cleanliness, organization, and general store presentation.
- Assist in managing inventory levels and reporting stock shortages.
- Handle customer complaints and resolve minor issues promptly.
- Monitor staff attendance, punctuality, and performance.
- Ensure compliance with store policies, health, and safety standards.
- Support sales promotions and in-store marketing activities.
Requirements:
- Previous experience in retail or supermarket operations.
- Strong leadership and communication skills.
- Ability to manage staff and multitask effectively.
- Good problem-solving and customer service skills.
- Basic knowledge of inventory and retail operations.
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