Responsibilities:

Manage the day-to-day operations of the supermarket.
Supervise, train, and motivate store staff to achieve performance targets.
Ensure excellent customer service and promptly resolve customer complaints.
Monitor stock levels and coordinate inventory replenishment.
Conduct regular stock counts and minimize inventory losses.
Ensure proper merchandising and attractive product displays.
Monitor sales performance and implement strategies to increase revenue.
Prepare daily, weekly, and monthly operational reports.
Manage cash handling procedures and ensure accurate reconciliation.
Enforce company policies, operational standards, and health and safety regulations.
Coordinate with suppliers and vendors when necessary.
Ensure the store remains clean, organized, and well-maintained at all times.

Requirements:

Minimum of 3-5 years of experience in supermarket, retail, or store management.
Strong leadership and team management skills.
Excellent customer service and interpersonal skills.
Good understanding of inventory management and stock control.
Strong numerical and analytical abilities.
Proficiency in Microsoft Office and POS systems.
Ability to work under pressure and manage multiple priorities.
Strong problem-solving and decision-making skills.
Bachelor’s Degree, HND, or OND in Business Administration, Management, Marketing, or a related field.
Experience managing a supermarket, grocery store, or retail outlet is highly preferred.

Key Performance Indicators: