Solutions Consultant

Responsibilities:

• Build and manage an assigned list of prospective customers and projects; initiate outreach, qualify needs and book decision-maker meetings.
• Lead initial discovery for straightforward enquiries and join site visits; produce a clear needs brief, constraints and agreed next steps.
• Develop first-pass solution options from approved products, including equipment lists and compatibility checks; flag requirements for specialist review.
• Present approved demonstrations and product options; coordinate manufacturer and technical answers and document customer objections.
• Own CRM records and a weekly pipeline report for assigned opportunities, including value, stage, next action and conversion risks.
• Coordinate assigned smaller jobs: technician schedules, material readiness, customer updates, outstanding items and handover records.
• Identify service and upgrade opportunities, track customer feedback and close follow-up actions; escalate safety, final design, pricing and contractual decisions for approval.

Requirements:

• Current student or recent graduate with a Bachelor’s degree in Engineering, Building Services, Energy, Construction Technology, Quantity Surveying or a related technical discipline.
• Evidence of taking ownership in projects, internships, site work, technical sales or customer-facing roles; full-time experience is not required.
• Ability to read drawings, product datasheets or specifications and turn them into clear scopes, equipment lists and presentations.
• Confident customer communication, practical problem-solving and disciplined follow-through using CRM and office tools.

Preferred Experience:

• Project or internship work involving customer discovery, technical proposals, demonstrations or site visits.
• Exposure to building systems, energy, construction, building materials or property projects.
• Experience using CRM, spreadsheets, equipment lists or simple project trackers is an advantage.

Skills and Attributes:

• Ability to ask useful questions, capture customer needs and define clear next steps.
• Technical curiosity and skill in turning product information into practical solution options.
• Ownership of assigned prospects, proposals and smaller jobs with disciplined follow-through.
• Clear customer updates and organised coordination of materials, technicians and handover records.
• Good judgment about when technical design, safety, pricing or contracts require approval.