Solutions Consultant
Job summary
Kon-X is seeking a Solutions Consultant. The Solutions Consultant understands customer problems and sells practical solutions across Building Materials, Energy, Construction and Real Estate, including Kon-X Care. The consultant will own the customer journey from discovery and proposal through award, delivery and handover.
Job descriptions & requirements
Responsibilities:
- Develop target accounts among developers, contractors, consultants, property owners, corporates and industrial clients; identify projects and decision-makers.
- Lead discovery meetings and site visits; diagnose operational needs, technical constraints, budgets and decision criteria before proposing a solution.
- Translate customer requirements into options spanning products, energy systems, construction services, connected buildings and after-sales support.
- Own assigned opportunities and jobs from first contact through proposal, award, installation, customer acceptance and closeout against agreed targets.
- Maintain accurate CRM and job records covering needs, scope, value, milestones, next steps, risks and customer commitments.
- Interpret drawings, BOQs and product data; prepare scopes, bills of materials, quotations and tenders with QS and specialist input.
- Work with OEMs, suppliers and technical specialists to confirm compatibility, availability, lead times, training and support before making commitments.
- Present demonstrations and solution value, answer technical and commercial questions, negotiate within approved limits and secure customer decisions.
- Build relationships with manufacturers, integrators, installers and referral partners; coordinate joint opportunities and provide technical input for marketing.
- Coordinate assigned technicians and installers on awarded jobs; monitor scope, schedule, quality and site issues, escalating specialist and safety decisions appropriately. Obtain customer sign-off and close outstanding items.
Requirements:
- Bachelor's degree in electrical/electronic, mechanical or civil engineering, building services, energy, construction technology, quantity surveying or a closely related technical discipline.
- 2+ years of experience applying technical knowledge in B2B solution sales, specification sales or customer-facing project delivery.
- Evidence of diagnosing customer needs, developing technical proposals and progressing opportunities through award or delivery.
- Ability to read drawings, BOQs, product datasheets or system specifications and translate them into customer proposals.
- Experience conducting site visits, coordinating technicians or installers, and working with qualified specialists to resolve delivery issues.
- Experience preparing technical-commercial quotations, presentations or tenders with sound pricing and margin judgment.
- Practical CRM and pipeline management, strong follow-through, and working knowledge of Word, Excel and PowerPoint.
- Clear technical communication, customer-facing confidence and judgment about when specialist design, safety or commercial approval is required.
Professional Registration and Certifications:
- COREN registration, where applicable, or documented progress toward it is preferred. NSE membership may also be stated.
- Relevant OEM or manufacturer certifications and HSE or site-safety training are advantages for the products and jobs the consultant will manage.
Preferred Experience:
- Hands-on background in electrical/ELV systems, energy solutions, building materials, construction products or another relevant technical domain.
- Experience selling to developers, contractors, consultants, corporate procurement, hospitality, industrial or infrastructure customers.
- Experience working with OEMs, distributors, integrators or installers on product selection and joint opportunities.
- Experience overseeing installations or projects through testing, customer sign-off and closeout.
- Familiarity with Odoo or another CRM/ERP platform is an advantage.
- Depth in at least one technical domain, with the ability to learn adjacent Kon-X products and applications.
Skills and Attributes:
- Technical curiosity and customer orientation.
- Ability to explain technical solutions clearly to both technical and non-technical buyers.
- Strong organisation, disciplined follow-through and attention to technical detail.
- Ability to manage multiple accounts, technician schedules, site issues and proposal deadlines.
- Confidence engaging customers, OEMs and internal technical teams.
- Relationship-building and negotiation skills, with sound judgment on technical and commercial commitments.
- Analytical mindset and comfort tracking pipeline conversion, job progress and customer outcomes.
Location: Abuja
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