Social Media Manager
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New
Immediate Start
Job summary
The Social Media Handler is responsible for managing the company’s online presence across social media platforms. This role involves creating and posting content, responding to messages and comments, promoting products and services, and helping to grow the brand’s visibility. The Social Media Handler supports marketing efforts by engaging customers
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Create, design, and post content (text, images, videos) on social media platforms.
- Promote company products, services, and offers online.
- Respond promptly to messages, comments, and inquiries from customers.
- Monitor social media trends and suggest new ideas for engagement.
- Maintain a consistent brand image and tone across all platforms.
- Track page performance and provide basic reports on reach and engagement.
- Handle customer complaints professionally and escalate when necessary.
- Support marketing campaigns and special promotions.
Requirements:
- Basic knowledge of social media platforms (Facebook, WhatsApp, Instagram, etc.).
- Good writing and communication skills.
- Creativity and ability to generate engaging content.
- Ability to work independently and meet posting schedules.
- Basic graphic or video editing skills are an advantage.
- Honest, reliable, and customer-focused.
- Previous experience in social media management is an advantage.
Working Conditions:
- Office or remote-based work.
- Flexible hours may be required for posting and responding.
- Regular use of phone or computer.
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