Customer Service Officer
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Job summary
We are seeking a smart, well-presented, and customer-focused showroom customer service officer to provide exceptional service to customers visiting our showroom. The ideal candidate must have prior experience working in a showroom environment, possess excellent communication skills, and be proficient in Microsoft Excel.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Welcome and attend to customers visiting the showroom.
- Provide accurate information about products and assist customers with their enquiries.
- Maintain a professional, organized, and inviting showroom environment
- Process customer requests and maintain accurate records using Microsoft Excel.
- Follow up on customer enquiries and ensure a positive customer experience.
- Collaborate with the sales team to support showroom operations.
Requirements:
- Previous experience working in a showroom environment is required.
- Female candidate.
- Well-groomed with a pleasant and professional appearance.
- Excellent verbal communication and interpersonal skills.
- Proficient in Microsoft Excel.
- Customer-oriented, organized, and able to work in a fast-paced environment.
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