Job Summary

Service Technician responsibilities include: Providing service and customer support during field visits or dispatches. Managing all on site installation, repair, maintenance, test tasks and trouble shooting.

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

REQUIREMENT

  •           Experience in interfacing with both internal team members and external customers as part of a solution base service process
  •           Experience in diagnosing and repairing mechanical, electrical and electromechanical equipment
  •           Hands-on experience in pumps industry
  •           Good knowledge and experience in the dismantling and assembling of pumps/pump systems
  •           Experience in trouble shooting and responding to customer’s concern
  •           Valid driver’s license and a good driving record is required
  •           Proficient level of computer skills including MS: Words/Excel/Outlook/Power Point
  •           Mathematics literate and capable of reading engineering drawings, electrical wire drawings and schemes
  •           Exposure to marketing and spare parts administration is an advantage
  •           Ability to work to deadlines and good time management skills
  •           Ability to multi-task activities with shifting priorities. Able to work productively under pressure
  •           Ability to communicate with all levels of the business
  •           Pro-active, attention to detail and solution oriented
  •           Experience in building and testing and assembling of control panels & instrumentation is an added advantage


JOB DESCRIPTION

  •           Trouble shooting, installation, maintenance and repair of pumps and pump systems
  •           Completing preventive maintenance and field modifications
  •           Keeping up-to-date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
  •           Maintaining daily communication with customers to ensure resolution and proper follow-up
  •           Ability to carry and use necessary tools needed for daily servicing activities
  •           Working with members of the team to provide efficient service delivery
  •           Making improvements to, and offering advice about, operational procedures
  •           Ensuring that equipment/Pumps works to its specification
  •           Creating and carrying out test procedures
  •           Liaising with installation/project engineers
  •           Providing technical support
  •           Ensuring safe working conditions
  •           Assembly and disassembly of pumps and pump system.

 QUALIFICATION

  •           OND/NTC (Electronic or Electro-Mechanical/ Instrumentation /Mechanical)
  •           1 - 5 Years work experience in a reputable manufacturing organization or a facility management company, Building services companies, Engineering Contractors and M&E consultancies


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Lagos
| Full Time |
NGN Confidential
1mo
Lagos
| Full Time |
NGN 250,000 - 400,000
1mo