Senior Sales & Partnerships Manager

Responsibilities:

B2C Sales:

• Take full ownership of the B2C sales pipeline, from refreshing and re-qualifying existing leads to designing a repeatable process that consistently converts new leads into paying customers.
• Own conversion at every stage of the funnel: outreach, follow-up, objection handling, closing, and renewal/upsell.
• Set and track sales targets, pipeline health metrics, and conversion benchmarks; report progress regularly to leadership.
• Build, train, and eventually lead a small sales team as volume grows, defining roles, quotas, scripts, and performance standards.
• Work closely with Marketing on lead quality and handoff, and with Customer Success to ensure a smooth transition from sale to onboarding.

B2B Partnerships:

• Identify, prospect, and lead partnership conversations end to end — schools, edtech players, corporates, NGOs, and other institutional partners.
• Structure and negotiate partnership terms, from first outreach through proposal, negotiation, and signed agreement.
• Manage the ongoing relationship with signed partners to ensure value delivery and identify opportunities for renewal or expansion.
• Represent Gradely credibly in external meetings and partnership pitches, tailoring messaging to institutional stakeholders.

General:

• Maintain accurate, up-to-date records of pipeline activity, forecasts, and partnership status in our CRM/tracking tools.
• Feed market and customer insights back into product, pricing, and marketing decisions.

Requirements:

• 5+ years of experience in sales and/or business development, with a track record of hitting or exceeding revenue targets — ideally with exposure to both consumer (B2C) and institutional/enterprise (B2B) sales.
• Demonstrated experience managing a full sales pipeline independently, from lead to close, not just executing a process someone else built.
• Experience negotiating and closing partnership or institutional deals end to end.
• Prior experience building or leading a small sales team, or clear readiness to do so. • Comfortable working with targets, forecasts, and pipeline data to make decisions, not just gut instinct.
• Excellent written and verbal communication skills; equally credible speaking with a parent on a sales call and a school administrator in a partnership pitch.
• Startup mindset: comfortable with ambiguity, resourceful, and willing to do hands-on execution alongside strategic thinking.
• Experience in edtech, education, or consumer subscription businesses is a strong plus.