Senior Sales Manager

Responsibilities:

Sales Strategy & Revenue Ownership:

• Own monthly and quarterly revenue targets.
• Translate company growth goals into clear sales targets and pipelines.
• Continuously improve sales processes to increase conversion rates and deal velocity.

Pipeline & Deal Management:

• Oversee the full sales funnel: lead qualification → demo → follow-up → close.
• Ensure accurate pipeline tracking and forecasting using approved CRM tools.
• Personally handle or support high-value or complex deals where required.

Cross-Functional Collaboration:

• Work closely with marketing to improve lead quality and conversion.
• Collaborate with Customer Success to ensure smooth handover and retention.
• Provide structured feedback to leadership on market trends and customer objections.

Reporting & Visibility:

• Submit accurate weekly and monthly sales performance reports.
• Track individual and team performance against agreed benchmarks.
• Use data to diagnose performance gaps and recommend corrective actions.

Requirements:

• 6+ years of progressive experience in sales, with at least 2–3 years in a sales leadership or management role.
• Proven experience leading and managing a sales team of at least 3–5 people.
• Demonstrated ability to consistently meet or exceed monthly and quarterly revenue targets, with clear ownership of team targets (not just individual quotas).
• Hands-on experience selling services, subscriptions, or recurring-revenue products (experience in edtech, SaaS, or digital services is a strong advantage).
• Strong competence in pipeline management, forecasting, and CRM usage, with the ability to clearly explain conversion rates and deal stages.

Optional:

• Background or Experience in Academics, Education, Teaching or a related field.
• Experience working in a remote or distributed team environment, with evidence of holding teams accountable through clear processes and data.
• Experience selling to diaspora markets (UK, USA, Canada) or similar international customer segments

Key Performance Indicators (KPIs):

This role will be evaluated primarily on:

• Revenue Target Achievement: % of monthly and quarterly targets met
• Team Performance Benchmark: % of sales team meeting minimum performance benchmarks
• Lead-to-Close Conversion Rate
• Retention Support: Quality of handover to Customer Success (reduced early churn)