Senior Assistant Manager
Job summary
The Senior Assistant Manager supports the Manager in overseeing daily operations, ensuring team performance, and delivering high-quality service or products. This role acts as a key link between frontline staff and upper management, helping to implement company policies, optimize workflows, drive productivity, and maintain operational excellence. T
Job descriptions & requirements
Responsibilities:
- Assist the Manager in planning, organizing, and executing departmental operations.
- Supervise, coach, and motivate team members to achieve productivity and performance goals.
- Monitor workflow, allocate tasks, and ensure adherence to company policies and standards.
- Support performance evaluations, staff training, and development initiatives.
- Handle customer or client escalations professionally and provide effective solutions.
- Analyze operational data, identify areas for improvement, and recommend process enhancements.
- Ensure compliance with safety, quality, and regulatory requirements.
- Oversee inventory, budgeting, or administrative functions as assigned.
- Act as acting Manager when required, ensuring smooth continuity of operations.
- Collaborate with cross-functional teams to support organizational objectives.
Requirements:
- Minimum of a BSc
- Good Communication Skills
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