Security Guard

Responsibilities:
 Access Control:

• Monitor and control entry and exit of all customers, visitors, suppliers, and staff.
• Ensure only authorized persons gain access to restricted areas.
• Maintain a visitor log where applicable.
• Direct customers and visitors to the appropriate departments or personnel.

Customer Monitoring and Assistance:

• Welcome and direct customers professionally.
• Monitor customer movement within the premises.
• Provide basic assistance and information to customers when required.
• Ensure orderly customer flow during peak business periods.

Verification of Purchases:

• Double-check customer receipts against purchased items before customers exit the premises.
• Verify delivery notes, invoices, and sales documents accompanying goods leaving the bakery.
• Report any discrepancies immediately to management.
• Prevent unauthorized removal of bakery products, materials, equipment, or company property.

Security Operations:

• Conduct regular patrols of the bakery premises, production areas, storage rooms, offices, and parking areas.
• Monitor for suspicious activities, theft, vandalism, fire hazards, or security breaches.
• Ensure all gates, doors, and access points remain secure.
• Maintain vigilance during opening and closing procedures.

Asset Protection:

• Safeguard bakery equipment, vehicles, inventory, raw materials, and finished products.
• Monitor loading and unloading activities.
• Verify authorization for all goods entering or leaving the premises.

Incident Reporting:

• Record and report all incidents, accidents, theft attempts, damages, or unusual occurrences.
• Prepare daily security reports for management review.
• Cooperate with law enforcement agencies when necessary.

Emergency Response:

• Respond promptly to emergencies such as fire outbreaks, medical incidents, security threats, or disturbances.
• Assist in evacuation procedures when required.
• Ensure emergency exits remain unobstructed at all times.

Compliance and Conduct:

• Maintain a professional appearance and conduct at all times.
• Treat customers, staff, and visitors with courtesy and respect.
• Observe confidentiality regarding bakery operations and company information.
• Comply with all company policies, safety regulations, and security procedures.

Requirements:

• Minimum qualification of Vocational.
• No experience/ less than 1 year of previous experience in a similar role.

Key Performance Indicators:

• Zero unauthorized removal of products or company property.
• 100% verification of receipts and sales documents.
• Accurate daily security reports submitted.
• Prompt reporting of all incidents and suspicious activities.
• Consistent punctuality and attendance.
• Professional customer interaction and assistance.