Security Control Room Supervisor

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Job summary

To provide and support a full Security Control Room Operation in a 24-hour response environment utilising and operating all the systems within the control room, ensuring that all requests for assistance is attended too and that all electronic systems are operating to their optimum.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years

Job descriptions & requirements

Responsibilities:

  • Monitor all security, communications, and fire/life safety systems within the designated region via the provided monitoring systems.
  • Serve as the liaison between all departments and the Security Department.
  • To operate, monitor, evaluate and maintain CCTV systems comprising over 200 cameras ensuring visual images are always to necessary standard, downloading recordings
  • Manage the intercoms from the security gate house to the building and offer information on the intelligent car park management system.
  • Manage the dedicated emergency telephones and the telephone system and be aware of emergency response procedures.
  • Manage the radio networks communicating with Security.
  • To maintain the key card issue records and deal with the key card issues.
  • To maintain records of all visitors and contractors to the Security Control Room.
  • Deal with casual visitors who will report to the reception area.
  • Monitor the fire alarm systems and pass on via radio or telephone any information necessary for the safety and security of the building.
  • Report as necessary any incidents to the emergency services.
  • Undertake any other duties that are necessary within the Security Control room.
  • Report any failures or issues to the Head of Security.
  • Respond promptly to radio checks and keep accurate records of all communication


Requirements:

  • Minimum of a Diploma in relevant field
  • Minimum of 2 years of verifiable experience in a security commend or communications centre
  • Proficient computer skills including Microsoft Office.
  • Excellent oral and written communication skills.
  • Ability to work in a team environment.
  • Ability to multitask.
  • Ability to identify critical issues quickly and accurately.
  • Attention to detail.
  • Ability to remain calm and professional under stress.
  • Must be physically fit.
  • Must have previous security control room experience


Location: Lagos

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