SAP Super User

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Job summary

We are seeking a SAP Super User who will act as a bridge between business and SAP, ensuring effective system usage, solving business issues, and driving continuous improvement and digital adoption across modules

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities

  • Understand end-to-end business processes and align SAP usage accordingly
  • Act as the first point of contact for SAP-related queries and resolve issues with a business-first approach
  • Guide users on best practices and correct system usage
  • Identify process gaps and drive improvements, automation, and digital initiatives
  • Ensure master data accuracy and process discipline
  • Support SAP enhancements, testing, and system upgrades
  • Prepare SOPs and conduct user training sessions
  • Collaborate with stakeholders to translate business needs into SAP solutions


Requirements:

  • Background in Finance / Operations / IT
  • Experience in SAP implementation/support projects preferred
  • Hands-on SAP knowledge across any modules (SD, MM, FI/CO, etc.)
  • Deep understanding of business processes and controls
  • Strong problem-solving and analytical skills
  • Exposure to reporting/analytics tools (Excel, Power BI preferred)
  • Good communication and stakeholder management


Key KPIs:

  • Quality and effectiveness of issue resolution
  • Improvement in business process efficiency
  • User adoption and system utilization
  • Data accuracy and compliance

 

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