Sales Support Staff

Responsibilities:

• Provide administrative and operational support to the sales team.
• Respond to customer enquiries and provide accurate information about products or services.
• Assist with preparing quotations, invoices, sales reports, and other relevant documents.
• Follow up with customers and prospective clients.
• Coordinate sales orders, deliveries, and customer requests.
• Maintain accurate customer and sales records.
• Support the sales team in achieving set targets.
• Assist with customer relationship management and after-sales support.
• Communicate customer feedback and complaints to the appropriate department.
• Perform other duties assigned by the management.

Requirements:

• OND or equivalent qualification in Business Administration, Marketing, Sales, or a related field.
• Previous experience in sales support, customer service, marketing, or administration is an advantage.
• MUST BE CONVERSANT WITH BENIN CITY AND ITS ENVIRONS.
• Good communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• Ability to work independently and as part of a team.
• Must be hardworking, confident, presentable, proactive, and customer-focused.
• Must be willing to learn and able to work under pressure.
• Must be available to resume promptly.

Key Competencies:

• Customer service skills
• Sales coordination
• Communication and interpersonal skills
• Problem-solving abilities
• Record-keeping and attention to detail
• Teamwork and collaboration
• Time management
• Computer literacy