Sales Supervisor
Job summary
The Sales Supervisor is responsible for overseeing the daily activities of the sales team, ensuring sales targets are achieved, and maintaining excellent customer service standards.
Job descriptions & requirements
Responsibilities:
- Ensure Stock re-order levels are maintained at the store
- Ensure store premises and displayed products are clean and dust-free
- Process customer orders
- Package, label, and dispatch customer orders for a damage-free delivery
- Provide updates to customers on orders dispatched
- Respond to client inquiries and complaints
- Acquaint self with all products and their uses
- Promote sales through customer visitation and online channels
- Collect and share customer feedback with Sales Manager
- Work to actualize and supersede weekly sales targets
- Ensure the security and safety of Self, Stock, Business premises, and Assets at all times
- Render timely daily and weekly reports
Requirements:
- Minimum of a diploma in marketing, accounting, or a related field.
- Minimum of 2 years of working experience in the same field.
- Strong communication skills.
- Verbal and written negotiation skills.
- Proficiency in applicable software and tools.
- Have the ability to build relationships.
- Must be an active listener.
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