Sales Representative

Responsibilities:

• Identify and onboard new customers (individuals and businesses).
• Actively promote My Food Angels' products and services (e.g. groceries, market runs, cooked meals, and refillable items).
• Develop and maintain strong relationships with customers to encourage repeat business and referrals.
• Conduct field visits to partner supermarkets and markets to pitch products or monitor pickup trends.
• Track sales performance using CRM tools and submit weekly reports.
• Collaborate with the logistics and customer care teams to ensure smooth deliveries and issue resolution.
• Gather and relay customer feedback for product, service, or delivery improvement.
• Stay up to date with product information and company policies.

Requirements:

• Minimum of 2 years' experience in sales, business development, or customer-facing roles preferably in e-commerce, FMCG, food delivery, or logistics.
• Excellent communication and persuasion skills, both in person and on phone/WhatsApp.
• Proven track record of generating leads and revenue.
• Strong interpersonal and negotiation skills.
• Familiarity with Lagos neighborhoods, market trends, and food products.
• Self-motivated with ability to meet and exceed targets.
• Basic tech savviness, able to use CRM tools, Excel/Google Sheets, and mobile apps.
• Comfortable working independently and managing a sales pipeline.
• Fluent in English; Yoruba or other local languages is a plus.
• Knowledge of the grocery or e-commerce industry is a plus.