Sales Representative
Job summary
We are seeking a polished and customer-focused Sales Representative to join a luxury retail gift shop. The ideal candidate will deliver an exceptional in-store experience, drive sales, and support inventory and reporting processes using strong Excel skills.
Job descriptions & requirements
Responsibilities:
- Welcome and assist customers, providing a premium and personalized shopping experience.
- Drive sales by understanding customer needs and recommending suitable luxury gift items.
- Maintain in-depth knowledge of products, pricing, and promotions.
- Handle transactions accurately using POS systems.
- Track daily sales, stock levels, and customer data using Microsoft Excel.
- Prepare basic sales reports, inventory logs, and performance summaries.
- Support stock management, including receiving, labeling, and restocking products.
- Ensure the store is visually appealing and well merchandised at all times.
- Build and maintain strong relationships with repeat and high-value customers.
- Handle customer inquiries and resolve issues professionally.
Requirements:
- Minimum of 1–3 years’ experience in retail sales, preferably in a luxury or premium retail environment.
- Strong proficiency in Microsoft Excel (data entry, basic formulas, tracking, and reporting).
- Excellent communication and interpersonal skills.
- Strong sales and customer service orientation.
- Good presentation and a professional demeanor.
- Ability to work in a fast-paced retail environment, including weekends if required.
- High level of attention to detail and organization.
Benefits:
- Competitive salary and commission structure.
- Opportunity to work with a premium/luxury brand.
- A refined and customer-centric work environment.
Location: Ikoyi, Lagos State.
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