Sales Representative

Responsibilities:

• Attend to customers professionally, understand their needs, and recommend suitable products based on their preferences and budgets.
• Promote and sell home décor and interior furnishing products to walk-in and prospective customers.
• Generate leads, follow up on enquiries and quotations, convert prospects into customers, and work towards assigned sales targets.
• Maintain up-to-date knowledge of product features, pricing, quality, availability and care requirements.
• Maintain a clean, organized and attractive store environment.
• Ensure products are properly arranged, displayed and labelled, and assist with promotional displays and product presentations.
• Monitor stock levels, assist with receiving and arranging products, and participate in stock counts.
• Process sales accurately, document payments and issue receipts in line with company procedures.
• Maintain records of sales, customer enquiries, orders and stock movements, and submit periodic sales reports.
• Respond promptly to enquiries received through social media, messaging platforms and other digital channels.
• Share product information, follow up on prospective customers and support the conversion of online enquiries into sales.
• Update customers on order status, follow up on satisfaction and escalate complaints, returns or product issues appropriately.
• Maintain professional conduct, honesty and accountability when dealing with customers and company resources.

Requirements:

• Minimum of SSCE/WAEC; a diploma or degree in Marketing, Business Administration or a related field is an advantage.
• Previous experience in sales, retail, or customer service is an advantage.
• Good communication, interpersonal, and customer service skills.
• Basic computer literacy and the ability to maintain accurate sales records.
• Strong organizational skills, attention to detail and a results-oriented approach.

Location: Wuse 2, By Sherrif Plaza, Opposite Bannex

Remuneration: NGN 120,000-150,000